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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Boomer

February 24, 2025

5  out of  5
rating by Jeff Boomer
"Jamie Hornbaker’s office is the best, always extremely helpful and responsive. I highly recommend them!"
We responded:
"Thank you for your wonderful feedback, Jeff! We're delighted to hear that we provided you with such helpful and responsive service. Your recommendation is greatly appreciated, and we look forward to continuing to assist you!"
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Darla Gifford

February 20, 2025

5  out of  5
rating by Darla Gifford
"DJ was great to work with!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with our team. If you have any other feedback or need assistance in the future, don't hesitate to reach out!"
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John Webb Jr

February 1, 2025

5  out of  5
rating by John Webb Jr
"Couldn't be happier with Dj Wakes. He got me the coverage or better and saving me money every year. Looking forward to working with you."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you're satisfied with the coverage and savings you've received. We look forward to continuing to work with you and providing excellent service in the future! "
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Marc McCune

January 24, 2025

5  out of  5
rating by Marc McCune
"I don't share my experiences unless they are very poor or very good. In my case, my home & auto carrier for over 12 years unexpectedly canceled our insurance with two weeks notice because they chose not to insure Kansas residents any longer. We scrambled and received quotes for both home and auto from the "big" companies you see and hear repeatedly on ads, and felt very confused and trivial. I requested a quote from Hornbaker State Farm, along with others and was immediately replied to. No BS, I was connected to an agent close to us that was extremely responsive, even on a weekend. We communicated via email for weeks before meeting and he was 100% squared away, responsive and helpful without being pushy or being the anticipated sales agent. Great agency. Great people. Very engaged and helpful. They provided us with better coverage with a lower deductible and at a lower cost. I don't know about State Farm in general, I've never had a claim but we placed our trust in Jamie Hornbaker and our agent, DJ Wakes."
We responded:
"Thank you so much for taking the time to share your experience! We’re delighted to hear that we provided you with such exceptional service during a challenging time. We appreciate your trust in our agency and are thrilled that you found better coverage at a lower cost. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Welcome to the Jamie Hornbaker State Farm family!"
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John Payne

January 22, 2025

5  out of  5
rating by John Payne
"Brett Moss helped me get started with State Farm for home and auto. I was able to cancel my previous insurance company with no issues. State Farm was able to get me a much lower quote for the same amount of coverage, compared to my previous company"
We responded:
"Thank you for sharing your positive experience, John! We're thrilled to hear that Brett was able to assist you in getting started with and that you found a better quote for your home and auto insurance. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Welcome to the State Farm family!"
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Sarai Reyes

January 17, 2025

5  out of  5
rating by Sarai Reyes
"Crista and Jessie are quick to assist with any request or question regarding my insurance. The staff are kind and helpful."
We responded:
"Thank you for your great review! We're glad Crista and Jessie were quick and helpful with your insurance needs, it's wonderful to know that their kindness and helpfulness made a positive impact on your experience! If you have any more questions, feel free to reach out!"
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Lucas Mark

January 17, 2025

5  out of  5
rating by Lucas Mark
"I decided to get my insurance with them and couldn't be happier. They have great communication, always there to answer questions, very friendly, and prices were better than most."
We responded:
"Thank you for sharing your positive experience! We're so glad to hear that you chose us for your insurance needs and that our team has provided you with great communication and friendly service. It's fantastic to know that you found our prices competitive as well. We’re here to support you whenever you need assistance, and we appreciate having you as part of our community!"
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Anna Leamon

January 17, 2025

5  out of  5
rating by Anna Leamon
"I have always had the most positive experiences working with Crista from the State Farm team. She always explains everything well, patiently answers my questions- even if I ask them more than once. When things have been challenging or difficult, like after an accident, Crista genuinely makes me feel like she’s on my side helping to look for solutions. Her communication is stellar and I can always count on hearing back from her promptly. It takes a load off my mind to know I have such great help!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Crista has consistently provided you with exceptional service. It's wonderful to know that she has been there for you during challenging times and that her communication and support have made a positive impact on your experience. We truly value your trust in our team, and we’re here to help whenever you need us. Thank you for being a part of the State Farm family!"
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Judith Cammack

January 6, 2025

5  out of  5
rating by Judith Cammack
"Quite quick to take care of anything I need. Thank you!"
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear that we could assist you quickly. Your satisfaction is our priority, and we appreciate your support! If you need anything else, don't hesitate to reach out. "
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Ajanae Fulton

December 26, 2024

5  out of  5
rating by Ajanae Fulton
"I went from paying an outrageous amount for insurance and got a quote from DJ and he saved me so much money ! I highly recommend state from to anyone with a vehicle driving or just needed life insurance in general !"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that DJ was able to help you save money on your insurance. It's always our goal to provide the best service and value to our customers. We appreciate your recommendation and are glad to know you found what you needed with us. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for choosing us!"
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Gabriel Dick (Gabe)

December 21, 2024

5  out of  5
rating by Gabriel Dick (Gabe)
"The staff are well trained and helpful! Brett Moss especially was able to answer my questions and provide insight into which options were available to me."
We responded:
"Thank you so much for your positive review! We're thrilled to hear that you had a great experience with our team, especially with Brett. We take pride in providing excellent service and ensuring our customers have all the information they need. We appreciate your feedback and look forward to assisting you again in the future!"
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Sarah West

December 19, 2024

5  out of  5
rating by Sarah West
"Jessie is fantastic to work with! Highly recommend"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience working with Jessie. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
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rodzilla0414

December 16, 2024

5  out of  5
rating by rodzilla0414
"Crista Park was absolutely wonderful! She was professional, responsive, and resourceful. I was worried about my claim. I tried everything I could online to get help. But was not getting the help I needed. I thought I would reach out to my agent and see if they could help. Thankfully, I was lucky enough to talk to Crista. Crista was wonderful at calming my fears. After talking to her I felt a whole lot better about my claim. Crista ran with the issue and made sure it was handled. She frequently checked in with me for updates and would follow up with State Farm. Absolutely, great experience! I cannot thank Crista enough. Jamie, you have a great, outstanding, and thorough employee. Keep up the good work Crista! You are amazing!"
We responded:
"Thank you so much for your fantastic review! We’re delighted to hear about your experience with Crista. It’s wonderful to know that she was able to calm your fears and provide the support you needed during your claim process. Crista truly exemplifies the values we strive for in our team, and we’re thrilled to hear that her professionalism and dedication made such a positive impact on your experience. Your kind words will surely motivate her to continue doing great work. If you ever need assistance in the future, please feel free to reach out. We’re here to help!"
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Gabby Pullen

December 13, 2024

5  out of  5
rating by Gabby Pullen
"Took my payment very easily 5/5 stars highly recommend"
We responded:
"Thank you so much for your five-star review, Gabby! We're thrilled to hear that you had a great experience."
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Jp Wright

December 9, 2024

5  out of  5
rating by Jp Wright
"**Highly Recommended for Exceptional Service** I have had an excellent experience with Jamie and their team. They consistently demonstrate professionalism and are incredibly responsive to our needs. Whether we are adjusting our vehicle or home coverage, their assistance is always prompt and efficient. Recently, we had a claim that was processed and resolved with remarkable speed, exceeding our expectations. I highly recommend their services."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Jamie and the team were able to provide you with the exceptional service you deserve. Our goal is always to be responsive and efficient, especially during important moments like claims. Your recommendation means a lot to us, and we look forward to continuing to support you with all your coverage needs. If you ever need anything, don’t hesitate to reach out!"
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StephenTeresa Schiffelbein

November 27, 2024

5  out of  5
rating by StephenTeresa Schiffelbein
"Responsive to questions and completed request within 24 hrs to change policy."
We responded:
"Hi Stephen & Teresa! Thank you for your positive review, we’re glad to hear that you found our team responsive and that we were able to assist you promptly. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We appreciate your feedback!"
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Brenda Burdick

November 25, 2024

5  out of  5
rating by Brenda Burdick
"Before we met with Jamie, she had done a review of our policies and made notes of things to discuss. She found a lot of things that could be changed to continue providing us with the coverage we need and at the same time saving us a lot of money. We look forward to continuing to work with Jamie and her team!"
We responded:
"Thank you so much for taking the time to share your positive experience with us Brenda! We're thrilled to hear that the thorough review of your policies resulted in both enhanced coverage and significant savings for you. We strive to provide personalized and effective solutions for all our clients, and it's wonderful to know we're meeting that goal with you. Your feedback not only helps us improve but also assists other potential clients in understanding the value and dedication we bring to our services. We look forward to continuing our partnership and providing you with exceptional service and support. Should you have any further questions or need additional assistance, please don't hesitate to reach out to us! Thank you! "
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Dale Bohn

November 19, 2024

5  out of  5
rating by Dale Bohn
"Very kind, helpful and professional staff in all of my experience."
We responded:
"Hi Dale! Thank you so much for your kind words and for taking the time to share your experience with us! We are delighted to hear that our staff has consistently provided you with helpful, professional, and kind service. At Jamie Hornbaker State Farm, we are committed to ensuring that every interaction is positive and supportive, and your feedback reassures us that we are on the right track. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of excellence. If there is anything more we can do for you, please don't hesitate to reach out. Thank you for being a valued customer!"
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Nathan Tennant

November 15, 2024

5  out of  5
rating by Nathan Tennant
"DJ was the best!! Very knowledgeable. Took the time to sit down with my parents and built them custom policies to fit their needs! Made me feel like part of the family. I recommend this State Farm office and DJ to anyone that has insurance needs."
We responded:
"Thank you so much for your kind words! We're happy to hear that DJ was able to provide your parents with personalized service and that you felt like part of the family. Our team is dedicated to understanding our clients' needs and finding the best solutions for them. We truly appreciate your recommendation and look forward to serving you and your family in the future!"
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Judy Menke

November 8, 2024

5  out of  5
rating by Judy Menke
"Jamie Hornbaker - State Farm office has been great. We recently had an auto claim, and they were very responsive."
We responded:
"Thank you so much for your positive review! We're thrilled to hear that you had a great experience with our office during your auto claim. Our team strives to provide prompt and effective support, and it’s wonderful to know that we met your expectations. If you need anything else or have further questions, please don’t hesitate to reach out. We appreciate your trust in us!"
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Rosalind Cook

October 30, 2024

5  out of  5
rating by Rosalind Cook
"Within minutes of submitting an email change request, Crista updated my auto policy and communicated the change. I love the fast and friendly service! Thanks, Crista!"
We responded:
"Thank you for sharing your experience! We’re delighted to hear that Crista was able to quickly update your policy and provide friendly service. We aim to make every interaction smooth and efficient, and it’s wonderful to know Crista delivered that for you. We appreciate your trust in us!"
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Janice Watkins

October 25, 2024

5  out of  5
rating by Janice Watkins
"We recently made the switch to Jamie and her Team and I am so glad we did. After decades with the same insurance agent, I did not know what I was missing until we started working with DJ in Jamie's office. Excellent and amazing customer service at every encounter and amazing cost savings."
We responded:
"Thank you so much for taking the time to share your experience with our team! We are thrilled to hear that you made the switch and are enjoying the exceptional customer service and cost savings we strive to provide. Your satisfaction is our top priority, and it’s rewarding to hear that we are meeting your needs after so many years. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to continuing to serve you!"
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Kelli Cares

October 14, 2024

5  out of  5
rating by Kelli Cares
"I recently switched my insurance provider, and I couldn't be happier with the experience! The entire process was seamless, thanks to the exceptional customer service I received. A special shoutout to Jessie who was incredibly knowledgeable and attentive. I was up for my 6 month renewal with my previous provider and initially only reached out to State farm for a quote to compare costs and ensure I was still paying fair rates. ( I did not intend to actually switch ) To my surprise, I ended up with a better overall understanding of insurance, MORE coverage on all of my policies and somehow saved a few bucks in the process! They answered all my questions, guided me through every step, and made me feel valued as a customer. If you're considering a switch, I highly recommend this team for a smooth transition. Five stars all the way to Jessie and DJ!"
We responded:
"Hi, Kelli! I'm glad to hear that your switch to our office was a seamless and positive experience! It's great to hear that Jessie and DJ provided exceptional customer service, giving you a better understanding of insurance, more coverage, and even some savings! Thank you for sharing your 5 star experience!"
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Kyler Ortiz

October 11, 2024

5  out of  5
rating by Kyler Ortiz
"Parker Stroud was incredibly helpful and responsive. Her great customer service and timely, detailed assistance made everything run smoothly. Highly recommend!"
We responded:
"Hi, Kyler! We're glad to hear that Parker Stroud provided exceptional assistance to you. It's wonderful to know that her timely and detailed assistance contributed to a smooth experience for you. Thank you for the kind words!"
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russell olliso jr

October 2, 2024

5  out of  5
rating by russell olliso jr
"Jamie offers great service,never had a problem"
We responded:
"Hi Russell! I'm glad to hear that you've had a consistently positive experience with our team. It's great to know that our service has been excellent and that you've never encountered any issues. Thank you for sharing your feedback!"