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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Olivia Delgado

May 4, 2025

5  out of  5
rating by Olivia Delgado
"Let’s be honest, most people don’t enjoy shopping the market for new insurance. It was something I had put off for a long time and never really wanted to deal with. I finally contacted Dj just to see what they had to offer and decide if it would be worth switching. Dj made everything super EASY!! I briefly explained what I was looking for and he put his skills to work. He presented my options and fully explained everything I needed to know. Not trying to sell me anything but genuinely explaining to share knowledge. I didn’t intend on switching insurances, but he built me a policy with better coverage for my family & I, for a fraction of what I was previously paying. I’d been a fool to turn it down. All this while being flexible and patient to catch me during my work breaks to discuss things. My only regret is not making the call sooner!"
We responded:
"Thank you so much for your thoughtful and detailed review! We're thrilled to hear that your experience with Dj was so positive. It’s great to know that he was able to make the insurance shopping process easy and informative for you. We're committed to providing our clients with the best options and genuine support, and it’s wonderful to see that reflected in your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help! Thank you again for choosing us, and we look forward to supporting you and your family!"
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Bob Fackler

May 2, 2025

5  out of  5
rating by Bob Fackler
"The staff was very helpful regarding a certificate for my home monitoring service."
We responded:
"Thank you so much for your positive feedback, Bob! We're thrilled to hear that our staff was able to assist you with your home monitoring service certificate. If you have any more questions or need further assistance, please don't hesitate to reach out. "
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andrew

April 28, 2025

5  out of  5
rating by andrew
"Just wanted to give a huge shout-out to Jessie Estrada! I was scrambling to get renters insurance sorted, and Jessie was an absolute lifesaver. She made the whole process super easy and got me set up with everything I needed in no time. Seriously, couldn't have done it without her help! Thanks again, Jessie!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Jessie. It's great to know that she was able to assist you efficiently and make the process of getting renters insurance stress-free. We’ll be sure to pass along your kind words to her. If you need any more assistance in the future, don’t hesitate to reach out. Thanks again for sharing your experience!"
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Allie Clark

April 11, 2025

5  out of  5
rating by Allie Clark
"I have called and talked to Dj Wakes and he was very professional and he really worked with me and gave me the quilt that I needed. I was able to look it over and decided that I wanted to go with State Farm and then I had a conversation with Jamie and she was also very helpful very professional easy to talk to to both of them to Dj Wakes and Jamie. Thank you so much"
We responded:
"Thank you for taking the time to share your positive experience, Allie! We're thrilled to hear that our team provided you with the professional and helpful service you were looking for. We strive to make every interaction as smooth as possible, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing State Farm!"
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M B

April 11, 2025

5  out of  5
rating by M B
"Ashley was very helpful. Very quick and courteous"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley provided you with helpful and courteous service. We appreciate your feedback and hope to assist you again in the future!"
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Melissa Trimble

April 8, 2025

5  out of  5
rating by Melissa Trimble
"The staff was great! Answered all of my questions and got the ball rolling quickly on my policy changes!"
We responded:
"Thank you so much for your wonderful review, Melissa! We're thrilled to hear that our staff was able to assist you effectively and promptly with your policy changes. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Cheryl Jones

March 27, 2025

5  out of  5
rating by Cheryl Jones
"I appreciate the service I receive at Jamie Hornbaker’s office. Everybody is so polite, professional and they make sure any and all issues have resolution."
We responded:
"Thank you for taking the time to leave us a review, Cheryl! Our team works hard to ensure a positive experience for our clients, and it's wonderful to know that our efforts are making a difference. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again!"
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Jenni Unruh

March 27, 2025

5  out of  5
rating by Jenni Unruh
"Jamie and her team have truly been fabulous to work with. They are very knowledgeable and make their customers feel genuinely cared for. Jamie took time to get to know the ins and outs of my needs and has worked to get me the best rates and coverage that fit my life the best. I recently purchased a new vehicle and worked with Ashley from the office. She was super attentive and quick to respond throughout the whole process."
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Our team is dedicated to providing excellent service, and it’s wonderful to hear that we made you feel cared for while helping you find the best rates and coverage. Congratulations on your new vehicle! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! "
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Roger Johnston

March 7, 2025

5  out of  5
rating by Roger Johnston
"Really have had good results when talking to them, and they helped me on my insurance bill a lot from last company"
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with us and that we could assist you with your insurance bill. Your satisfaction is our top priority, and we’re here to help whenever you need us. If you have any more questions or need further assistance, please don't hesitate to reach out!"
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Shelby Fry

March 5, 2025

5  out of  5
rating by Shelby Fry
"Jamie and her team (Crista is great) are really responsive to questions and help get you the answers you need. It can be really confusing how to use your insurance and it is helpful having folks to help that don't seem annoyed by questions you have."
We responded:
"Thank you so much for your kind words, Shelby! We're thrilled to hear that our team was able to provide you with the support you needed. We understand that navigating insurance can be overwhelming, and it’s our goal to make the process as smooth as possible for our clients. Your feedback means a lot to us, and we’re always here to help with any questions you may have. Thanks again for taking the time to share your experience!"
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rodney Goodrich

March 5, 2025

5  out of  5
rating by rodney Goodrich
"Hi Jamie Cristal park , was a big help today when she called ,,she is a real people person so ..congrats to her. Rodney Goodrich"
We responded:
"Hi Rodney! Thank you so much for taking time to leave a review. While we know sometimes when you call your insurance office it is because of a claim or something not going your way. We want to do our best to help turn a bad situation around and strive to provide real help when you need it most."
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Briana Blessing

March 5, 2025

5  out of  5
rating by Briana Blessing
"DJ helped me with getting my life insurance and auto insurance together, made everything very easy and understandable! Very satisfied!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found the process of getting your life and auto insurance easy and understandable. Our goal is to provide excellent service and make sure our clients feel confident in their choices. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
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Jeff Boomer

February 24, 2025

5  out of  5
rating by Jeff Boomer
"Jamie Hornbaker’s office is the best, always extremely helpful and responsive. I highly recommend them!"
We responded:
"Thank you for your wonderful feedback, Jeff! We're delighted to hear that we provided you with such helpful and responsive service. Your recommendation is greatly appreciated, and we look forward to continuing to assist you!"
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Darla Gifford

February 20, 2025

5  out of  5
rating by Darla Gifford
"DJ was great to work with!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with our team. If you have any other feedback or need assistance in the future, don't hesitate to reach out!"
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John Webb Jr

February 1, 2025

5  out of  5
rating by John Webb Jr
"Couldn't be happier with Dj Wakes. He got me the coverage or better and saving me money every year. Looking forward to working with you."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you're satisfied with the coverage and savings you've received. We look forward to continuing to work with you and providing excellent service in the future! "
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Marc McCune

January 24, 2025

5  out of  5
rating by Marc McCune
"I don't share my experiences unless they are very poor or very good. In my case, my home & auto carrier for over 12 years unexpectedly canceled our insurance with two weeks notice because they chose not to insure Kansas residents any longer. We scrambled and received quotes for both home and auto from the "big" companies you see and hear repeatedly on ads, and felt very confused and trivial. I requested a quote from Hornbaker State Farm, along with others and was immediately replied to. No BS, I was connected to an agent close to us that was extremely responsive, even on a weekend. We communicated via email for weeks before meeting and he was 100% squared away, responsive and helpful without being pushy or being the anticipated sales agent. Great agency. Great people. Very engaged and helpful. They provided us with better coverage with a lower deductible and at a lower cost. I don't know about State Farm in general, I've never had a claim but we placed our trust in Jamie Hornbaker and our agent, DJ Wakes."
We responded:
"Thank you so much for taking the time to share your experience! We’re delighted to hear that we provided you with such exceptional service during a challenging time. We appreciate your trust in our agency and are thrilled that you found better coverage at a lower cost. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Welcome to the Jamie Hornbaker State Farm family!"
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John Payne

January 22, 2025

5  out of  5
rating by John Payne
"Brett Moss helped me get started with State Farm for home and auto. I was able to cancel my previous insurance company with no issues. State Farm was able to get me a much lower quote for the same amount of coverage, compared to my previous company"
We responded:
"Thank you for sharing your positive experience, John! We're thrilled to hear that Brett was able to assist you in getting started with and that you found a better quote for your home and auto insurance. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Welcome to the State Farm family!"
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Sarai Reyes

January 17, 2025

5  out of  5
rating by Sarai Reyes
"Crista and Jessie are quick to assist with any request or question regarding my insurance. The staff are kind and helpful."
We responded:
"Thank you for your great review! We're glad Crista and Jessie were quick and helpful with your insurance needs, it's wonderful to know that their kindness and helpfulness made a positive impact on your experience! If you have any more questions, feel free to reach out!"
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Lucas Mark

January 17, 2025

5  out of  5
rating by Lucas Mark
"I decided to get my insurance with them and couldn't be happier. They have great communication, always there to answer questions, very friendly, and prices were better than most."
We responded:
"Thank you for sharing your positive experience! We're so glad to hear that you chose us for your insurance needs and that our team has provided you with great communication and friendly service. It's fantastic to know that you found our prices competitive as well. We’re here to support you whenever you need assistance, and we appreciate having you as part of our community!"
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Anna Leamon

January 17, 2025

5  out of  5
rating by Anna Leamon
"I have always had the most positive experiences working with Crista from the State Farm team. She always explains everything well, patiently answers my questions- even if I ask them more than once. When things have been challenging or difficult, like after an accident, Crista genuinely makes me feel like she’s on my side helping to look for solutions. Her communication is stellar and I can always count on hearing back from her promptly. It takes a load off my mind to know I have such great help!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Crista has consistently provided you with exceptional service. It's wonderful to know that she has been there for you during challenging times and that her communication and support have made a positive impact on your experience. We truly value your trust in our team, and we’re here to help whenever you need us. Thank you for being a part of the State Farm family!"
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Judith Cammack

January 6, 2025

5  out of  5
rating by Judith Cammack
"Quite quick to take care of anything I need. Thank you!"
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear that we could assist you quickly. Your satisfaction is our priority, and we appreciate your support! If you need anything else, don't hesitate to reach out. "
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Ajanae Fulton

December 26, 2024

5  out of  5
rating by Ajanae Fulton
"I went from paying an outrageous amount for insurance and got a quote from DJ and he saved me so much money ! I highly recommend state from to anyone with a vehicle driving or just needed life insurance in general !"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that DJ was able to help you save money on your insurance. It's always our goal to provide the best service and value to our customers. We appreciate your recommendation and are glad to know you found what you needed with us. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for choosing us!"
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Gabriel Dick (Gabe)

December 21, 2024

5  out of  5
rating by Gabriel Dick (Gabe)
"The staff are well trained and helpful! Brett Moss especially was able to answer my questions and provide insight into which options were available to me."
We responded:
"Thank you so much for your positive review! We're thrilled to hear that you had a great experience with our team, especially with Brett. We take pride in providing excellent service and ensuring our customers have all the information they need. We appreciate your feedback and look forward to assisting you again in the future!"
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Sarah West

December 19, 2024

5  out of  5
rating by Sarah West
"Jessie is fantastic to work with! Highly recommend"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience working with Jessie. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
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rodzilla0414

December 16, 2024

5  out of  5
rating by rodzilla0414
"Crista Park was absolutely wonderful! She was professional, responsive, and resourceful. I was worried about my claim. I tried everything I could online to get help. But was not getting the help I needed. I thought I would reach out to my agent and see if they could help. Thankfully, I was lucky enough to talk to Crista. Crista was wonderful at calming my fears. After talking to her I felt a whole lot better about my claim. Crista ran with the issue and made sure it was handled. She frequently checked in with me for updates and would follow up with State Farm. Absolutely, great experience! I cannot thank Crista enough. Jamie, you have a great, outstanding, and thorough employee. Keep up the good work Crista! You are amazing!"
We responded:
"Thank you so much for your fantastic review! We’re delighted to hear about your experience with Crista. It’s wonderful to know that she was able to calm your fears and provide the support you needed during your claim process. Crista truly exemplifies the values we strive for in our team, and we’re thrilled to hear that her professionalism and dedication made such a positive impact on your experience. Your kind words will surely motivate her to continue doing great work. If you ever need assistance in the future, please feel free to reach out. We’re here to help!"